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  EXCELLENT rating  
 Based on 118 reviews 
 
 
  
  
 
 
 
  
 
  
Quality work, professional, punctual.
We had major hail damage, they replaced the roof, windows and siding. I have never seen a more hard working crew of men. The only time they stopped, was half hour for lunch. My house looks absolutely beautiful. They were very meticulous and did everything to perfection. Would recommend them to anyone.
  
 
  
 
 
 Lisa Hanson 
 
2024-02-14
 
 
 
 
  
 
  
They did a nice job with replacement of roof, gutters downspouts and siding. After we experienced a hail storm.
  
 
  
 
 
 D J 
 
2023-11-13
 
 
 
 
  
 
  
We have used this company twice and have been extremely pleased with their work and their customer service.  This time it was for the replacement of our roof.  Matt Cepak took care of the whole process from start to finish, coordinating the entire job.  The crew that installed, worked extremely hard and made sure there was no debris left on site. We couldn’t be happier with the end result.
  
 
  
 
 
 Debra Gallop 
 
2023-09-14
 
 
 
 
  
 
  
I wanted to share and say that working with Bill Wheeler in helping a customer to coordinate removing their solar panels and reinstalling them so that work can be completed on the homeowner's roof has been great. He has been very helpful in finding Michigan Solar Solutions to do the work of removing the customer's panels to be reinstalled when the roof work is completed. He was able to obtain a quote for work for the customer and handled all the necessary paperwork. This company has employees that go above and beyond for their customers. We hope to work with this company again!
  
 
  
 
 
 Melissa Smith 
 
2023-07-18
 
 
 
 
  
 
  
BEWARE!  We hired 800 New Look in 2009 to install a new roof.  Long story short they failed to do the installation correctly which is now reflecting on the inside of my home.  I reached out with a big issue, they said they would come check it out, they never showed up so a good friend that is a roofer came over and said there were many things wrong with the roof due to incorrect installation.  He fixed the urgent problem as no one came from 800 New Look.  When someone finally came from New Look, they agreed that there was a lot wrong with how the roof was installed.  Missing flashing around the chimney, around the vents and the bay window roof was completely rooted due to missing drip edge and flashing.  If you had a roof installed from them or any other company, have it inspected, or you will be replacing your roof 12 years sooner than expected and you may have damage happening that you are no aware of.  Note, flashing is very important, keeps water out.  Believe me, I will be a courtroom once I have all of the damages fixed and new roof installed properly.
  
 
  
 
 
 Lisa Fernandez 
 
2023-05-01
 
 
 
 
  
 
  
During one of the windy days last month I notice a piece of siding came loose I contacted 800 New Look and by the end of the day the siding was fixed. I was happy with there quick response as well as there replace of the roof and siding about 4 1/2 years ago. A professorial job all the way around! Thank you.
  
 
  
 
 
 Larry Vincent 
 
2023-03-07
 
 
 
 
  
 
  
The team at New Look worked extremely well with us when doing major structural roof repairs for my mom due to wind damage.  They made sure we understood what they were doing and that we understood why.  They ran into unexpected work due to a poor quality job not caught by the township inspector several years ago and took care of that as well as the originally identified work.  They helped me while working with a challenging insurance adjuster and helped to make sure the insurance paid the claim appropriately. I would gladly work with 800 New Look again and recommend them highly.
  
 
  
 
 
 Dawn Collins 
 
2023-02-21