Flat Roofs
A roof that is nearly flat or just slightly pitched for water channeling is called a low-slope roof. No roof should be truly “flat” – though it may appear from the ground to be flat; every roof should have a intentionally designed slight slopes for drainage. Most often low slope roofing is used in commercial buildings. Problems are common and more difficult to diagnose with low slope roofing because the leak area is often not directly located where the water is appearing inside the building. The roof should have NO areas of standing water. Standing water on a roof can be caused by sagging or rotted roof decking or improper drainage design.
800 New Look, The Hail Storm Pros has been fixing and installing flat roofs for decades. We’ve seen many interesting issues on the various rooftops of Farmington Hills, Michigan buildings! Old buildings, new building construction, retro-fit, you name it, when it comes to low slope roofing, we’ve seen it and fixed it…and with outstanding results. We have very strong relationships with the top commercial roof manufacturers. Our stability and long history of good work provides you with unparalleled quality and guarantees. We pride ourselves on being Farmington Hills most trusted flat roof repair and installation company.
Get the best guarantees, quality and value from 800 New Look, The Hail Storm Pros, Your #1 choice for commercial roofing projects. Proudly serving Farmington Hills, MI and surrounding areas.
Call 800 New Look, The Hail Storm Pros today for a free estimate.
Mohan P
13:05 07 Dec 21
Roof installation work was completed on-time. Sales Rep Matt guided us in the process. Everything was smooth and they cleaned up after the job completion. Very professional.read more
Dylan Dunne
16:03 22 Sep 21
I had a great experience with Matt and the team from New Look. I hired them to do a full re-deck and new roof on my house. I spent a ton of time calling around for estimates and landed on these guys based on their thorough initial inspection, online reputation, and competitive quote. The whole job was done in a day (prolonged a bit only due to bad weather) and I'm very happy with how it turned out. I've already hired them to come back and replace metal trim and gutters in the near future. Absolutely recommend this company.read more
Sk Ali
21:47 20 Jul 21
I called Matt to inspect our roof leaking. He and his colleague came to us on the same day to inspect it and found some shingles are missing due to wind and hail. They are very professional to work with.read more
Melina Torres
14:24 10 Jul 21
Matt and the team were were professional. My roof was replaced on a timely basis within a day with no issues. They cleaned up after the job and everything was smooth. Thanks much for the work performed.read more
M Michael Mayassi
12:51 08 Jun 21
Great service from start to finish, detailed oriented. Happy with the roof replacement. I would definitely recommend their service.read more
Leila Stockwell
16:34 28 May 21
Amazing and very nice people. Work was done on time and they did a very great job. We had damage on our roof and it was leaking, they replaced our roof. All the employees are very helpful and nice. It was done on the time frame they told us. When they were done it looked like nothing happened here! All got cleaned up super fast!read more
Jim Miller
19:50 24 Feb 21
We had water leakage that caused damage to our ceiling. Steve came right out and took a look at the problem. Steve went out of his way to get the issue resolved. Brian was so very helpful as well today.read more
Kevin Schuh
19:41 21 Sep 20
Had another company come out first for hail damage to my roof. First company had me contact my insurance company and they came out stating only one side needed repairing. I let the first company know i was only repairing one side and they never called me back. 1800 new look came out and even though it was not a major money maker they did the job professionally and in 1 day. I highly recommend them.read more
John Smith
02:41 03 Sep 20
Thank you 800 New Look for our new roof in one day. Thank you for pursuing me and helping me through the insurance process, as it takes me a long time to make decisions. 7 men tackled my roof that ended up having 2 layers of shingles on it. It was a long day, but they pushed through and did a fantastic job.read more
Dee
23:11 02 Aug 20
We had damage from a hail storm to our roof, which needed completely replaced, as well as damage to our siding and windows. But 800-NEW-LOOK made this otherwise huge project a thing of the past, and took care of everything. They were courteous, quick, provided quality work, and our home looks great! I highly recommend giving 800-NEW-LOOK a call for all your home restoration needs!!read more
Joe Tyszkowski
20:55 21 Jul 20
Did a great job with the roof. Had some concerns about debris falling in the gutters so they had someone come out and double check afterwards. Appreciate the warranty!read more
Shannan Wood
16:26 09 Jun 20
I am blown away at the speed of service from this company. Everything was handled professionally and in a very timely manner. The materials used were top notch. I am extremely happy with the finished result.read more
Angie Woidan
16:56 18 May 20
800 new look was great. Took great care of us. Speedy and great quality..
David Fenech
21:51 18 Jan 20
Great company. Really knows the insurance process and makes it very easy. I would highly recommend after the great experience I had.read more
Wade Dobson
01:26 11 Dec 19
800 New Look is a wonderful company with a fantastic staff who was knowledgeable, polite, and experienced. They were very accommodating to me as I was going through a divorce and set up a payment plan for me to pay off my bill at an appropriate monthly amount that worked best for me. I would recommend anyone to have their roof redone to call and hire 800 New Look.read more
Tony Lipinski
13:26 04 Oct 19
800 New Look took care of our damaged roof quickly and worked with our insurance company very efficiently and effectively. Took a project that had us worried and handled with ease and upgraded our home with a better roof.Insurance company even sent us a rebate for the improvement.read more
Mark Roden
14:26 29 Jul 19
Joel at new Look and his team were absolutely awesome. They took care of everything with the insurance company, were prompt in their communication and in the end the roof looks great. I would highly recommend the team at 800 New Look if you have any damage from the latest storms or in the future.read more
Ravi Adiga
18:27 26 Jul 19
I did a roof replacement to a new one, from the initial contact to completing the work, it was very easy and seamless to work with these folks. They were very professional in their approach and the work was excellent. Thanks Matt and the entire work crew.read more
Mark Krzyskowski
01:14 11 Jul 19
Matt was extremely helpful from day one until the completion and inspection of our roof answering any questions or concerns we had. He also met with the insurance adjuster at the house to make sure the process went smoothly. The crew did a wonderful job with the installation and the clean up was excellent. I would highly recommend 800-New-Look.read more
Jojean Schafer
15:42 01 Jul 19
We were very happy with all aspects of our home roof replacement. Clint was a delight as estimator and contact. Brian was helpful and the actual crew was very hard working. Minor issues were promptly handled. The resulting roof looks great. We would recommend this company for this service and have already referred another party to 800-New-Look.read more
Kathy Scafuri
14:49 25 Jun 19
We were very pleased with all aspects of our roof installation. Melisa did a great job with sales, the installation was started and completed in one day, AND the clean-up was very thorough! We already gave the company information to our neighbor! They checked back with us frequently to see if we were happy customers.read more
Grace Madaffer
23:13 10 Jun 19
They did a great job. They had a large crew and got the job done quickly. I would strongly recommend them to others.
Daniel Belanger
23:22 23 May 19
Had bad hail storm last July. Joel knocked on my door and notified me of the extensive jail damage to my very old roof. From that point on, 800 new look took over virtually every step from start to finish. Great communication, great crew for the install, management even had a 6 month battle with my insurance to ensure I didn't pay a dime. Would recommend them to all. A++read more
Maria Smith
21:55 22 May 19
Matt and Brocky are awesome. The installers did a great job. I couldn't be happier. The office called multiple times during and after to make sure we were having a positive experience.read more
Jainam Shah
19:10 20 May 19
Having a new roof installed can be a very stressful process, but 800 New look made us very comfortable through out the process and were transparent. Matt was so pleasant to deal with, he answered all of my questions and guided me through the entire process promptly. Would absolutely recommend them to anyone who is looking for roof installation.read more
Dale 145
17:35 14 Apr 19
I don’t normally take the time to write reviews but recently had two experiences on opposite ends of the spectrum that required sharing. Can’t say enough good things about the staff at 800 New Look!l Special thanks to Dave who helped my Grandma get her storm damaged roof repaired properly from start to finish! He also helped my wife and I get our long overdue damaged gutters replaced. Wether it is insurance or out of pocket these guys will be my go to! Thanks again. 145read more
Rico Gaines
22:21 01 Apr 19
800 New Look did an excellent job on our new roof & repairs! The service was A-1!! I give them two thumbs up!! ????
Chen Chen
03:17 09 Jan 19
I’m very glad that I chose 800 new look for my new roof. They are very nice and professional. Highly recommend this.
Robert Pfeffer
15:50 19 Oct 18
Brian and his people worked hard to save us money and negotiate with the insurance company for our commercial roofing storm damage replacement. I can't thank him enough for the effort expended to get us the best result possible.read more
Basma Fakri
13:53 22 Sep 18
My husband and I are so fortunate that we met Brian Mussen from 800 New Look. We had wind damages to our roof. We started the process of searching for a good contractor to fix the roof. We were not impressed with the first call. So, we called 800 New Look, and we are glad we did. Brian came by our house explained the whole the process. We both agreed that we can proceed with confidence with him. Brian and his team were/are very punctual and professional. Brian helped us with the insurance company's claim and answered all of our questions. The work was done in a timely manner and to our satisfaction.We highly recommend 800 New Look. Excellent job!read more
Christine Mella
17:14 26 Jul 18
800-New-Look was great at helping me work with my insurance. They made every step easy and were always just a call or email away if I had a question. They completed our new roof quickly and did a great job at cleaning up everything when they were done. The finished job looks great! I would definitely recommend this company.read more
vanessa
19:37 20 Jul 18
Awesome, awesome company - from Matt and Bill/all the roofers to Sabrina! I've had a lot of contractors do work on my home. This company is by far the most professional, quality driven, and caring one of which I've dealt. Great communication. Very patient and understanding. This is how business should be done. I wish there were more companies like this one. May be they will start a consulting firm on the side on how to treat customers! Wishing I could add 5 more stars to this review.read more
Stan Hubbell
15:30 17 Jul 18
3 years after the work was completed on my roof I began having issues with the flashing. Kurt's installers came out with-in a few weeks of notifying them and took care of the problem. This is a great company to do business with!read more
Armen Alabakoff
15:03 16 Jul 18
Excellent job. They put a new roof on my house and garage. Their clean up was stellar. I didn't find anything left behind when they left. Not even a nailread more
Ramy Hakim
16:17 26 Apr 18
800 New Look put a new roof at my home and they did an excellent job! Very clean work and stellar customer service experience.read more
Rachalle Litvin
18:43 08 Jan 18
Has a great team of workers! You will be in good hands doing business with this company. They made the whole process easy.read more
Lauren Direzze
01:11 02 Jan 18
What an awesome experience. We had storm damage so New Look worked with our insurance company to complete our job. They talked with the insurance company many times to do the job right. From start to finish, everyone we encountered was nothing but professional, helpful and nice. THANK YOU New Look for the fantastic job. I have given many people your information.read more
Paul Van Dam
00:12 27 Nov 17
800 New look was great to work with. Everyone from the sales person, adjuster, crew and the office staff were polite and courteous. The job was done exactly as quoted and promised. I would recommend them for any roofing needs.read more
David Komosinski
20:58 30 Oct 17
They did what they said they would do and did it in timely fashion. Good people to work with. Very pleased with my new roof.read more
Louis Diaz
19:51 02 Oct 17
Outstanding company, Martin and his people here cleaned everything and no problems at all. The people who can here made us feel right at home, like they weren't even here, they all blended i n so well. Thanks 800 New Look i will always and am now currently give koodoos to your company to many others at work and family. and friends. Louis And Bergita highly recommend you all thanks again, and God speed!!read more
Scott Swan
13:56 18 Sep 17
I had wind damage to my roof which then caused drywall tape to peel on the inside. I called these guys first and glad I did. They came right out, patched the roof and started on the estimates and insurance claim. The insurance only wanted to fix 1/2 the roof but New Look was right on the roof with the adjusters and fought to get the whole thing done. The insurance cut me a check for everything right on the spot! I got a new 50 year roof, the interior fixed and even paid a little extra to have my 10x10 shed re-roofed as well. These guys really know how to get the job done!read more
Jaclyn Reschke
19:42 14 Sep 17
My husband and I recently had our roof done by 800 New Look and are thrilled with the results. The sales team was so helpful and great to work with. I was skeptical at first as they came to us as door to door salesmen. Geatano specifically, was extremely responsive, patient, and knowledgable with the millions of questions I had. I appreciated having a contact to help us through the entire process. The crew finished our roof in a day! By the time I came home from work, everything was completed, cleaned up, and it looked great. The billing team handled all of the work with our insurance company after we made the claim and made the entire process seamless for us. I would highly recommend 800 New Look!read more
Travis Kelle
12:56 02 Sep 17
They were extremely helpful in making our roofing experience a breeze. They did everything in a professional manner from working to insurance company to calling back to following up with are satisfaction and everything in between. I would highly recommend Martin Wenn - sales associate.read more
Gabriel Wordell
15:48 23 Aug 17
Tom the sales guy was very responsive throughout the entire process. The crew knock out our roof (70 squares) in 2 days. I was equally impressed with the clean up. It got messy, but when we came home at the end of the day it was though they were never there. Overall very happy with 800-New-Look!read more
ron saponic
18:51 17 Aug 17
It was a pleasure working with the owners, the office staff & the roofers of 800 -New Look. They displayed professionalism and expertise at all levels!!! The owners and office staff were always available if we had any questions. The roofers were efficient and genuinely showed respect for our property during the tear down of our old roof and the installation of the new roof.Every step of the roofing installation was done to perfection. We highly recommend 800-New Look.....JOB WELL DONE*****read more
Catlyn Austin
04:32 12 Aug 17
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast!read more
Leslie Derbyshire
16:29 11 Aug 17
Brian did a great job for us. The crew was very professional, started on time, finished on time and the roof looks fantastic! They did a great job cleaning up including all the nails. Brian gave us a very competitive bid on the job. I couldn't be happier with the job that 800-New Look did for us, I highly recommend this roofing company.read more
Ron Berridge
18:40 31 Jul 17
They are a fantastic company. They were fast and got us a roof from our insurance company with no hassle. The installers show up early, clean up well and were super polite. Great team. Thanks 800 new look!read more
Trent McKenzie
19:14 02 Jul 17
My family’s experience with New Look was great! They were friendly and great to work with from start to finish. The finished look made the house look almost new! I highly recommend using this business for your roofing needs.read more
gerry bankowski
09:35 02 Jul 17
my mother and I cannot say enough great things about 800new look. they did what they said they were going to do, thejob done was quality work, the communication between uswas superior, and the clean up after the job was done wasexceptional...our neighbors were very impressed by the workcrew that did the job, here at the house early morning and donebefore dusk...we have recommended 800 new look to ourneighbors and to our friends....a big thank you to sales rep's &inspectors Jeremy and martin for their hard work....a big thankyou to bill in scheduling setting everything up and dealing withon and off weather issues...a big thank you to Sabrina in accounting keeping me updated on the financial side of theproject....and of course....a big thank you to the work crew whodid an outstanding job and the clean up after the job wascompleted....this was the best decision we have ever made inhiring a company, and highly recommend themread more
dereck dunckel
19:22 26 Jun 17
800 new look is a great company! They are quick to get out when called, very knowledgeable and professional. Roofing and siding crew do an amazing job too! Top notch company that I highly recommend!read more
Igor Gozman
20:56 22 Jun 17
Very polite, and ensured I was very comfortable with what we were doing. From the estimate to the last day of the project everything was done exactly as promised with no suprises. I would recommend New Look to anyone who was looking for a great price with great quality work.read more
jeremy cheaney
14:54 08 Jun 17
I worked with Brian from 800 new look. he was amazing and came through on everything he said. thanks for helping in a time of need. The Cheaneysread more
Monique Runyan
05:53 05 May 17
800 New Look is an excellent company! They worked directly with our home insurance company during the entire claim process to help us get our hail-damaged roof replaced. Everything went quite smoothly...including the actual roof replacement, which only took one day from start (tear off of the old damage roof) to finish (installation of the new roof). I would absolutely call 800 New Look again...and I would definitely recommend this company! Nicely done 800 New Look!...and thank you!!read more
Samantha Mussen
00:34 16 Feb 17
This is a very hardworking company that from start to finish, is one hundred percent professional. Trust is an important aspect when hiring a company to do work of this magnitude and this company surely comes through. Definitely the pros when it comes to working with your insurance!!read more
Elizabeth Tice
13:47 10 Feb 17
Highly recommend this company. They replaced our roof due to hail damage. Representative was knowledgeable and helped us to select the best materials for the job, worked with our insurance company to get the claim processed and quickly completed the job. Workmen were very competent, completed the job rapidly, and were extremely careful to clean up the site after each day's work.read more
Samy Charnine
21:54 07 Feb 17
Excellent service! They are the best. First of all, they went out of their way to help me deal with my homeowner insurance company. They met with me many times, are friendly and professional. The job was done in 1 day, the roofers did an excellent job. They are the best in the business, period!read more
Dena Nagarah
01:58 20 Jan 17
My husband and I received multiple quotes to have new gutters installed on our home. Simply getting a contractor to call you back to schedule an estimate is difficult, let alone them showing when they said they would. 800 New Look was immediately available and on time. Their quote was competitive, and they regularly followed up with us, answered our questions, and were very open to our ideas and suggestions for the new gutter layout. Many of the other contractors essentially told us what they were going to install and that was it, no further discussion. 800 New Look took the time to listen and really worked with us. The installation was completed quickly and on time. There were no issues at all with the workmanship and no need for any callbacks. I would highly recommend 800 New Look to family and friends.read more
Mohan P
13:05 07 Dec 21
Roof installation work was completed on-time. Sales Rep Matt guided us in the process. Everything was smooth and they cleaned up after the job completion. Very professional.read more
Dylan Dunne
16:03 22 Sep 21
I had a great experience with Matt and the team from New Look. I hired them to do a full re-deck and new roof on my house. I spent a ton of time calling around for estimates and landed on these guys based on their thorough initial inspection, online reputation, and competitive quote. The whole job was done in a day (prolonged a bit only due to bad weather) and I'm very happy with how it turned out. I've already hired them to come back and replace metal trim and gutters in the near future. Absolutely recommend this company.read more
Sk Ali
21:47 20 Jul 21
I called Matt to inspect our roof leaking. He and his colleague came to us on the same day to inspect it and found some shingles are missing due to wind and hail. They are very professional to work with.read more
Melina Torres
14:24 10 Jul 21
Matt and the team were were professional. My roof was replaced on a timely basis within a day with no issues. They cleaned up after the job and everything was smooth. Thanks much for the work performed.read more
M Michael Mayassi
12:51 08 Jun 21
Great service from start to finish, detailed oriented. Happy with the roof replacement. I would definitely recommend their service.read more
Leila Stockwell
16:34 28 May 21
Amazing and very nice people. Work was done on time and they did a very great job. We had damage on our roof and it was leaking, they replaced our roof. All the employees are very helpful and nice. It was done on the time frame they told us. When they were done it looked like nothing happened here! All got cleaned up super fast!read more
Jim Miller
19:50 24 Feb 21
We had water leakage that caused damage to our ceiling. Steve came right out and took a look at the problem. Steve went out of his way to get the issue resolved. Brian was so very helpful as well today.read more
Kevin Schuh
19:41 21 Sep 20
Had another company come out first for hail damage to my roof. First company had me contact my insurance company and they came out stating only one side needed repairing. I let the first company know i was only repairing one side and they never called me back. 1800 new look came out and even though it was not a major money maker they did the job professionally and in 1 day. I highly recommend them.read more
John Smith
02:41 03 Sep 20
Thank you 800 New Look for our new roof in one day. Thank you for pursuing me and helping me through the insurance process, as it takes me a long time to make decisions. 7 men tackled my roof that ended up having 2 layers of shingles on it. It was a long day, but they pushed through and did a fantastic job.read more
Dee
23:11 02 Aug 20
We had damage from a hail storm to our roof, which needed completely replaced, as well as damage to our siding and windows. But 800-NEW-LOOK made this otherwise huge project a thing of the past, and took care of everything. They were courteous, quick, provided quality work, and our home looks great! I highly recommend giving 800-NEW-LOOK a call for all your home restoration needs!!read more
Joe Tyszkowski
20:55 21 Jul 20
Did a great job with the roof. Had some concerns about debris falling in the gutters so they had someone come out and double check afterwards. Appreciate the warranty!read more
Shannan Wood
16:26 09 Jun 20
I am blown away at the speed of service from this company. Everything was handled professionally and in a very timely manner. The materials used were top notch. I am extremely happy with the finished result.read more
Angie Woidan
16:56 18 May 20
800 new look was great. Took great care of us. Speedy and great quality..
David Fenech
21:51 18 Jan 20
Great company. Really knows the insurance process and makes it very easy. I would highly recommend after the great experience I had.read more
Wade Dobson
01:26 11 Dec 19
800 New Look is a wonderful company with a fantastic staff who was knowledgeable, polite, and experienced. They were very accommodating to me as I was going through a divorce and set up a payment plan for me to pay off my bill at an appropriate monthly amount that worked best for me. I would recommend anyone to have their roof redone to call and hire 800 New Look.read more
Tony Lipinski
13:26 04 Oct 19
800 New Look took care of our damaged roof quickly and worked with our insurance company very efficiently and effectively. Took a project that had us worried and handled with ease and upgraded our home with a better roof.Insurance company even sent us a rebate for the improvement.read more
Mark Roden
14:26 29 Jul 19
Joel at new Look and his team were absolutely awesome. They took care of everything with the insurance company, were prompt in their communication and in the end the roof looks great. I would highly recommend the team at 800 New Look if you have any damage from the latest storms or in the future.read more
Ravi Adiga
18:27 26 Jul 19
I did a roof replacement to a new one, from the initial contact to completing the work, it was very easy and seamless to work with these folks. They were very professional in their approach and the work was excellent. Thanks Matt and the entire work crew.read more
Mark Krzyskowski
01:14 11 Jul 19
Matt was extremely helpful from day one until the completion and inspection of our roof answering any questions or concerns we had. He also met with the insurance adjuster at the house to make sure the process went smoothly. The crew did a wonderful job with the installation and the clean up was excellent. I would highly recommend 800-New-Look.read more
Jojean Schafer
15:42 01 Jul 19
We were very happy with all aspects of our home roof replacement. Clint was a delight as estimator and contact. Brian was helpful and the actual crew was very hard working. Minor issues were promptly handled. The resulting roof looks great. We would recommend this company for this service and have already referred another party to 800-New-Look.read more
Kathy Scafuri
14:49 25 Jun 19
We were very pleased with all aspects of our roof installation. Melisa did a great job with sales, the installation was started and completed in one day, AND the clean-up was very thorough! We already gave the company information to our neighbor! They checked back with us frequently to see if we were happy customers.read more
Grace Madaffer
23:13 10 Jun 19
They did a great job. They had a large crew and got the job done quickly. I would strongly recommend them to others.
Daniel Belanger
23:22 23 May 19
Had bad hail storm last July. Joel knocked on my door and notified me of the extensive jail damage to my very old roof. From that point on, 800 new look took over virtually every step from start to finish. Great communication, great crew for the install, management even had a 6 month battle with my insurance to ensure I didn't pay a dime. Would recommend them to all. A++read more
Maria Smith
21:55 22 May 19
Matt and Brocky are awesome. The installers did a great job. I couldn't be happier. The office called multiple times during and after to make sure we were having a positive experience.read more
Jainam Shah
19:10 20 May 19
Having a new roof installed can be a very stressful process, but 800 New look made us very comfortable through out the process and were transparent. Matt was so pleasant to deal with, he answered all of my questions and guided me through the entire process promptly. Would absolutely recommend them to anyone who is looking for roof installation.read more
Dale 145
17:35 14 Apr 19
I don’t normally take the time to write reviews but recently had two experiences on opposite ends of the spectrum that required sharing. Can’t say enough good things about the staff at 800 New Look!l Special thanks to Dave who helped my Grandma get her storm damaged roof repaired properly from start to finish! He also helped my wife and I get our long overdue damaged gutters replaced. Wether it is insurance or out of pocket these guys will be my go to! Thanks again. 145read more
Rico Gaines
22:21 01 Apr 19
800 New Look did an excellent job on our new roof & repairs! The service was A-1!! I give them two thumbs up!! ????
Chen Chen
03:17 09 Jan 19
I’m very glad that I chose 800 new look for my new roof. They are very nice and professional. Highly recommend this.
Robert Pfeffer
15:50 19 Oct 18
Brian and his people worked hard to save us money and negotiate with the insurance company for our commercial roofing storm damage replacement. I can't thank him enough for the effort expended to get us the best result possible.read more
Basma Fakri
13:53 22 Sep 18
My husband and I are so fortunate that we met Brian Mussen from 800 New Look. We had wind damages to our roof. We started the process of searching for a good contractor to fix the roof. We were not impressed with the first call. So, we called 800 New Look, and we are glad we did. Brian came by our house explained the whole the process. We both agreed that we can proceed with confidence with him. Brian and his team were/are very punctual and professional. Brian helped us with the insurance company's claim and answered all of our questions. The work was done in a timely manner and to our satisfaction.We highly recommend 800 New Look. Excellent job!read more
Christine Mella
17:14 26 Jul 18
800-New-Look was great at helping me work with my insurance. They made every step easy and were always just a call or email away if I had a question. They completed our new roof quickly and did a great job at cleaning up everything when they were done. The finished job looks great! I would definitely recommend this company.read more
vanessa
19:37 20 Jul 18
Awesome, awesome company - from Matt and Bill/all the roofers to Sabrina! I've had a lot of contractors do work on my home. This company is by far the most professional, quality driven, and caring one of which I've dealt. Great communication. Very patient and understanding. This is how business should be done. I wish there were more companies like this one. May be they will start a consulting firm on the side on how to treat customers! Wishing I could add 5 more stars to this review.read more
Stan Hubbell
15:30 17 Jul 18
3 years after the work was completed on my roof I began having issues with the flashing. Kurt's installers came out with-in a few weeks of notifying them and took care of the problem. This is a great company to do business with!read more
Armen Alabakoff
15:03 16 Jul 18
Excellent job. They put a new roof on my house and garage. Their clean up was stellar. I didn't find anything left behind when they left. Not even a nailread more
Ramy Hakim
16:17 26 Apr 18
800 New Look put a new roof at my home and they did an excellent job! Very clean work and stellar customer service experience.read more
Rachalle Litvin
18:43 08 Jan 18
Has a great team of workers! You will be in good hands doing business with this company. They made the whole process easy.read more
Lauren Direzze
01:11 02 Jan 18
What an awesome experience. We had storm damage so New Look worked with our insurance company to complete our job. They talked with the insurance company many times to do the job right. From start to finish, everyone we encountered was nothing but professional, helpful and nice. THANK YOU New Look for the fantastic job. I have given many people your information.read more
Paul Van Dam
00:12 27 Nov 17
800 New look was great to work with. Everyone from the sales person, adjuster, crew and the office staff were polite and courteous. The job was done exactly as quoted and promised. I would recommend them for any roofing needs.read more
David Komosinski
20:58 30 Oct 17
They did what they said they would do and did it in timely fashion. Good people to work with. Very pleased with my new roof.read more
Louis Diaz
19:51 02 Oct 17
Outstanding company, Martin and his people here cleaned everything and no problems at all. The people who can here made us feel right at home, like they weren't even here, they all blended i n so well. Thanks 800 New Look i will always and am now currently give koodoos to your company to many others at work and family. and friends. Louis And Bergita highly recommend you all thanks again, and God speed!!read more
Scott Swan
13:56 18 Sep 17
I had wind damage to my roof which then caused drywall tape to peel on the inside. I called these guys first and glad I did. They came right out, patched the roof and started on the estimates and insurance claim. The insurance only wanted to fix 1/2 the roof but New Look was right on the roof with the adjusters and fought to get the whole thing done. The insurance cut me a check for everything right on the spot! I got a new 50 year roof, the interior fixed and even paid a little extra to have my 10x10 shed re-roofed as well. These guys really know how to get the job done!read more
Jaclyn Reschke
19:42 14 Sep 17
My husband and I recently had our roof done by 800 New Look and are thrilled with the results. The sales team was so helpful and great to work with. I was skeptical at first as they came to us as door to door salesmen. Geatano specifically, was extremely responsive, patient, and knowledgable with the millions of questions I had. I appreciated having a contact to help us through the entire process. The crew finished our roof in a day! By the time I came home from work, everything was completed, cleaned up, and it looked great. The billing team handled all of the work with our insurance company after we made the claim and made the entire process seamless for us. I would highly recommend 800 New Look!read more
Travis Kelle
12:56 02 Sep 17
They were extremely helpful in making our roofing experience a breeze. They did everything in a professional manner from working to insurance company to calling back to following up with are satisfaction and everything in between. I would highly recommend Martin Wenn - sales associate.read more
Gabriel Wordell
15:48 23 Aug 17
Tom the sales guy was very responsive throughout the entire process. The crew knock out our roof (70 squares) in 2 days. I was equally impressed with the clean up. It got messy, but when we came home at the end of the day it was though they were never there. Overall very happy with 800-New-Look!read more
ron saponic
18:51 17 Aug 17
It was a pleasure working with the owners, the office staff & the roofers of 800 -New Look. They displayed professionalism and expertise at all levels!!! The owners and office staff were always available if we had any questions. The roofers were efficient and genuinely showed respect for our property during the tear down of our old roof and the installation of the new roof.Every step of the roofing installation was done to perfection. We highly recommend 800-New Look.....JOB WELL DONE*****read more
Catlyn Austin
04:32 12 Aug 17
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast!read more
Leslie Derbyshire
16:29 11 Aug 17
Brian did a great job for us. The crew was very professional, started on time, finished on time and the roof looks fantastic! They did a great job cleaning up including all the nails. Brian gave us a very competitive bid on the job. I couldn't be happier with the job that 800-New Look did for us, I highly recommend this roofing company.read more
Ron Berridge
18:40 31 Jul 17
They are a fantastic company. They were fast and got us a roof from our insurance company with no hassle. The installers show up early, clean up well and were super polite. Great team. Thanks 800 new look!read more
Trent McKenzie
19:14 02 Jul 17
My family’s experience with New Look was great! They were friendly and great to work with from start to finish. The finished look made the house look almost new! I highly recommend using this business for your roofing needs.read more
gerry bankowski
09:35 02 Jul 17
my mother and I cannot say enough great things about 800new look. they did what they said they were going to do, thejob done was quality work, the communication between uswas superior, and the clean up after the job was done wasexceptional...our neighbors were very impressed by the workcrew that did the job, here at the house early morning and donebefore dusk...we have recommended 800 new look to ourneighbors and to our friends....a big thank you to sales rep's &inspectors Jeremy and martin for their hard work....a big thankyou to bill in scheduling setting everything up and dealing withon and off weather issues...a big thank you to Sabrina in accounting keeping me updated on the financial side of theproject....and of course....a big thank you to the work crew whodid an outstanding job and the clean up after the job wascompleted....this was the best decision we have ever made inhiring a company, and highly recommend themread more
dereck dunckel
19:22 26 Jun 17
800 new look is a great company! They are quick to get out when called, very knowledgeable and professional. Roofing and siding crew do an amazing job too! Top notch company that I highly recommend!read more
Igor Gozman
20:56 22 Jun 17
Very polite, and ensured I was very comfortable with what we were doing. From the estimate to the last day of the project everything was done exactly as promised with no suprises. I would recommend New Look to anyone who was looking for a great price with great quality work.read more
jeremy cheaney
14:54 08 Jun 17
I worked with Brian from 800 new look. he was amazing and came through on everything he said. thanks for helping in a time of need. The Cheaneysread more
Monique Runyan
05:53 05 May 17
800 New Look is an excellent company! They worked directly with our home insurance company during the entire claim process to help us get our hail-damaged roof replaced. Everything went quite smoothly...including the actual roof replacement, which only took one day from start (tear off of the old damage roof) to finish (installation of the new roof). I would absolutely call 800 New Look again...and I would definitely recommend this company! Nicely done 800 New Look!...and thank you!!read more
Samantha Mussen
00:34 16 Feb 17
This is a very hardworking company that from start to finish, is one hundred percent professional. Trust is an important aspect when hiring a company to do work of this magnitude and this company surely comes through. Definitely the pros when it comes to working with your insurance!!read more
Elizabeth Tice
13:47 10 Feb 17
Highly recommend this company. They replaced our roof due to hail damage. Representative was knowledgeable and helped us to select the best materials for the job, worked with our insurance company to get the claim processed and quickly completed the job. Workmen were very competent, completed the job rapidly, and were extremely careful to clean up the site after each day's work.read more
Samy Charnine
21:54 07 Feb 17
Excellent service! They are the best. First of all, they went out of their way to help me deal with my homeowner insurance company. They met with me many times, are friendly and professional. The job was done in 1 day, the roofers did an excellent job. They are the best in the business, period!read more
Dena Nagarah
01:58 20 Jan 17
My husband and I received multiple quotes to have new gutters installed on our home. Simply getting a contractor to call you back to schedule an estimate is difficult, let alone them showing when they said they would. 800 New Look was immediately available and on time. Their quote was competitive, and they regularly followed up with us, answered our questions, and were very open to our ideas and suggestions for the new gutter layout. Many of the other contractors essentially told us what they were going to install and that was it, no further discussion. 800 New Look took the time to listen and really worked with us. The installation was completed quickly and on time. There were no issues at all with the workmanship and no need for any callbacks. I would highly recommend 800 New Look to family and friends.read more
Industry Leading Roofing Contractor
800 New Look
800 New Look 24780 Crestview Farmington Hills, MI 48335, USA